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  1. Turo Support
  2. Guests
  3. How it works

How it works

  • What do I need to know as a first-time traveler?
  • How does Turo work?
  • When is my trip "Booked"?
  • Am I responsible for cleaning the car before I return it?
  • Can I message a host before renting a car?
  • How does pickup and drop off work?
  • What does it mean if a listing has a Business Class badge?
  • How does city delivery work?
  • How does airport delivery work?
  • What does 'Book Instantly' mean?
  • What mileage is included for my trip?
  • Am I responsible for paying for fuel?
  • How does street parking work?
  • How do discounts work?
  • Can I close my account?
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