• Getting started guide for guests
• Getting approved to drive and verifying your account
• Booking a car
• Age requirements for drivers

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• Available cars
• Messaging your host
• Distance included in trip
• Adding Extras to your trip
• Adding a driver to a trip
• Choosing delivery for your trip

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• Trip costs
• Trip pricing
• Paying for your trip
• Refund timing
• Security deposits
• Disputing an invoice from your host

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• Extending or shortening your trip
• Canceling a trip with your host
• Managing a flight delay or cancellation
• Updating your protection plan, delivery location, or Extras
• Trips canceled by hosts

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• Guest fees
• Reviewing your trip
• Paying for fuel
• Cleaning the car
• Street parking
• Paying tickets and tolls

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• Host no-shows
• Reporting a car that’s unsafe or unsatisfactory
• Roadside assistance for guests | US and Canada
• Roadside assistance for guests | UK
• Incident support

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• Additional usage policy for guests
• No smoking policy for guests
• Answers to questions about COVID-19 | Guests
• Cleaning and disinfection policy for guests
• Pet policy for guests
• Prohibited uses

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• Turo Go for guests

• How guests can contact Claims
• Contact Turo
• Chat with Turo Support