Hosts
Listing your car
- Which cars do you accept?
- How do post-trip cleaning, prepaid refueling, and other convenience Extras work?
- What are "Deluxe Class" and "Super Deluxe Class" cars? Is my car eligible?
- What is required to list my car?
- Where can I list my car?
- How does mileage work?
Pricing & payment
- What will I earn and how do I get paid?
- Are my earnings taxable?
- Who sets the price for my car?
- What is Automatic Pricing?
- How do I offer weekly and monthly discounts?
- Can I set custom prices for different days?
Bookings
- When is a trip "booked"?
- How long do I have to respond to trip requests?
- How do I get trip requests that work for me?
- What if my guest is late?
- Can I cancel a trip as a host?
- Do I need to check my guest's driver's license?
Your car
- What responsibilities do I have as a host?
- Are there any maintenance requirements?
- What happens if a guest leaves my lights on or makes a mess in my car?
- Providing a vehicle that is not as advertised (Vehicle misrepresentation)
- How do I maximize my earnings?
- What is material misrepresentation?
The basics
- Host cancellation policy
- How do I respond to a booking request?
- How do I report a late return?
- How do I check my guest's driver's license?
- How do I coordinate handing off my keys to my guest?
- How do I report damage?
Reimbursements
- What is the Reimbursement tool?
- How do I request fuel reimbursement from my guests?
- How do I request additional mileage reimbursement from my guests?
- How do I request ticket or toll reimbursements from my guests?
- How do I request cleaning reimbursement from my guest?
- What happens when a guest disputes a reimbursement request?
Turo Valet
- What is Turo Valet?
- Is my car eligible for Turo Valet?
- Where are the Turo Valet lots located?
- When are the Turo Valet lots open?
- Can I leave my car at the Turo lot between two reservations if I use Turo Valet?
- How will I know when my car is picked up and dropped off at the Turo Valet lot?