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Help Center
What can we do for you?
Guests
Planning your trip
Available cars
Distance included in trip
Adding Extras to your trip
Adding a driver to a trip
Delivery
Viewing your car sharing agreement, trip receipt, and incident card
See all 7 articles
Paying for your trip
Trip costs
Trip pricing
Paying for your trip
Refund timing
Security deposits
Paying or disputing reimbursement requests
See all 8 articles
Changing or canceling your trip
Extending or shortening your trip
Updating your protection plan, delivery location, or Extras
Canceling a trip with your host
Flight delays and cancellations
Trips canceled by hosts
See all 5 articles
Caring for your Turo car
Reporting a car that’s unsafe or unsatisfactory
Incident support
Paying for fuel
Cleaning the car
Street parking
Paying tickets and tolls
See all 7 articles
Using Turo Go
Turo Go for guests
Report Damage