Policies

Vehicle use

• Prohibited uses
• Smoking policy
• Pet policy
• Extras policy
• Cleaning policy
• Additional usage policy

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Fines & fees

• Trip costs, payment, fines & fees
• Fees & fines
• If a host cancels a trip or doesn't provide the car as planned
• Receiving payment outside the Turo platform (Gray market transactions)
• What fees are associated with Turo Valet?

Tickets, tolls & towing

• Tickets received during a trip
• Parking rules for street-parked cars
• Toll fees
• Cars towed to impound lots

Terms of service & privacy policy

• Terms of Service
• Privacy Policy
• Good Neighbor Policy
• Community Guidelines
• Review Policy
• Business Class Program Terms and Conditions

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Contact information

• Contact Turo
• United States Customer Support Phone Number
• Business Addresses
• Text Message Help
• Office hours

Contest, promotions, & sweepstakes rules

• Jeep® Freedom Experience - Host Promotion
• €50 5-Star Easter Host Promotion
• 2019 Podcast Promo Code Terms & Conditions
• Federal worker relief program
• Travel credit expiring boost - 2018
• Canada December 2018 Promotion terms and conditions

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