About airport delivery agreements in North Carolina
Turo has formed a delivery agreement with Wilmington International Airport (ILM). It lets you pick up and drop off cars in a way that’s efficient, safe, and airport-approved. Follow the delivery and pick up instructions below. Failure to follow the guidelines of this agreement will put you at risk of incurring citations, fines, and other penalties from the airport. This includes preventing you from making future deliveries to this airport. You could also jeopardize Turo’s agreement with ILM and the future of delivery at this location. To make delivery as smooth and safe as possible, share this guest-specific information with guests who book delivery at ILM.
Wilmington International Airport (ILM)
Host instructions for vehicle pickup and drop off
Deliver the car with Turo-branded placard displayed on the dashboard. Keep the placard in place while on airport property. Open the link at the bottom of this page to download and print a Turo-branded placard. Tell your guests to remove the placard once they leave airport property.
Conduct all vehicle exchanges in person at the terminal curb of the arrivals and departure ends of the Passenger Terminal Building. The map below shows the exchange location. Use the curb for the time reasonably required to load or unload passengers and baggage. Don’t leave your vehicle unattended or park for extended periods on the listed premises. Wait in the airport cell phone waiting lot for your guest to arrive and use “Location sharing” in the Turo app to coordinate delivery timing. You can open “Location sharing” up to 2 hours before the trip start time and up to 1 hour before the trip end time.