Fast Facts:
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About airport delivery prohibitions in California
Los Angeles International Airport (LAX) has issued a preliminary injunction against Turo and its community. As of August 24, 2020, Turo hosts are prohibited from:
- Picking up or dropping off vehicles anywhere at these airports or their properties. This includes, but is not limited to, roadways, terminal curbsides, and parking lots
- Traveling on any of the roadways at these airports to pick up or drop off a vehicle to a guest
- Listing the airport as their home location.
Los Angeles International Airport prohibits Turo from:
- Permitting hosts to list any vehicles available for pickup or drop off at these airports
- Allowing trips to be booked that would begin or end at these airports Turo hosts may not drop off, pick up, or offer delivery of their vehicles on LAX property.
A copy of the LAX injunction against Turo is attached to the bottom of this page, and we ask that you honor it. Violating airport injunctions can have serious consequences for you and for Turo. We suggest you join Turo OpenRoad to stay up to date on regulatory battles for peer-to-peer car sharing and our fight to secure airport delivery permissions. You can learn more about Turo’s process for managing updates at airports that prohibit delivery.
About airport delivery agreements in California
Turo has formed a delivery agreement with Buchanan Field Airport (CCR) in Concord and Byron Airport (C83) in Contra Costa County. These agreements let you pick up and drop off cars in a way that’s efficient, safe, and airport-approved. Plan to follow the delivery guidelines listed below. Failure to do so will put you at risk of incurring a fee and/or fine. You could also jeopardize our delivery agreements and the future of delivery at these locations.
Buchanan Field Airport in Concord (CCR)
Rules for vehicle pickup and drop off at Buchanan Field Airport
Hosts and guests who’ve arranged for delivery at CCR should do the following:
- Conduct in-person vehicle exchanges in the areas designated for Turo pickups and returns.
- JSX Terminal: 181 John Glenn Drive., Concord, CA 94520
- John Glenn Drive
- Sally Ride Drive
- 'Buchanan Field Road
- Parking lot located at the north end of John Glenn Drive
- See the map below for the areas where you may conduct a vehicle exchange.
- Note: Contactless check-in/checkout is not permitted at this airport. All vehicle handoffs must be done in person.
- Limit your time in the areas designated for Turo pickups and returns.
- Top Tip: Use the “Location sharing” feature in the Turo app to coordinate delivery timing.
- You can open “Location sharing” up to 2 hours before the trip start time and up to 1 hour before the trip end time.
- Stay with the car.
- Complete the handoff to your host or guest.
- Don’t leave the vehicle unattended.
Map of Buchanan Field Airport
Byron Airport (C83)
Rules for vehicle pickup and drop off at Byron Airport
Hosts and guests who’ve arranged for delivery at C83 should do the following:
- Conduct in-person vehicle exchanges in the area designated for Turo pickups and returns.
- Use the parking lot at the end of Eagle Court.
- See the map below for the area where you may conduct a vehicle exchange.
- Note: Contactless check-in/checkout is not permitted at this airport. All vehicle handoffs must be done in person.
- Limit your time in the areas designated for Turo pickups and returns.
- Top Tip: Use the “Location sharing” feature in the Turo app to coordinate delivery timing.
- You can open “Location sharing” up to 2 hours before the trip start time and up to 1 hour before the trip end time.
- Stay with the car.
- Complete the handoff to your host or guest.
- Don’t leave the vehicle unattended.
Map of Byron Airport
