When you list a vehicle on Turo, you’re agreeing to share it only on Turo. You may not list a vehicle that’s currently listed on any other car sharing platform. Once you list your vehicle on Turo, you may not list it on any other car sharing platform.
Turo monitors listings, trips, and communication to ensure host compliance with this policy. If we discover a vehicle listing that violates our policy, hosts can expect the following:
- 1st documented offense – We’ll contact and warn you that you’re in violation of this policy. We’ll instruct you to remove your vehicle from the other car sharing platform. We’ll also ask that you deinstall any connected hardware in your vehicle.
- 2nd documented offense – We’ll restrict your account. We’ll ask to see email confirmation that you’ve removed the connected device and a screenshot of your deactivated listing/account. You must sign an agreement to abide before we can remove the vehicle restriction.
- 3rd documented offense – We’ll remove you from our platform.
Consequences of non-compliance
Should a host fail to follow with this policy, Turo may, at its sole discretion:
- charge a fine
- levy penalties
- deny a physical damage claim
- remove the vehicle from the platform
- close the host’s account
- take other actions
Hosts who list their vehicle on Turo may list that vehicle on ride sharing services and delivery services to be used when the vehicle is not booked for a Turo trip. Commercial Hosts who list on our platform may maintain their own rental car business. For more about this policy, including compliance timing, see Turo’s Terms of Service.