We’ve partnered with DropCar to offer door-to-door vehicle delivery for Turo hosts in the Los Angeles, Newark, San Francisco, and Washington D.C. market areas! You can request delivery services with DropCar to ensure a smooth trip experience with your guest.
DropCar will only accept delivery requests for vehicles that meet Turo’s safe condition standards. DropCar insurance will provide $1M liability protection, and up to $1M in damage coverage for your vehicle during pickup and dropoff.
HOW TO SUBMIT YOUR DELIVERY REQUEST
Submit your trip details on the DropCar delivery request form to have a professional DropCar representative pick up your vehicle from your location, and deliver it to your guest’s location by the start of the trip. You can also request DropCar to have your car returned to you at the end of the trip.
DropCar is open from 24 hours a day, 7 days a week. Requests must be submitted with at least 24 hour notice.
WHAT TO EXPECT THE DAY OF YOUR DELIVERY
When a DropCar representative picks up your car, they will confirm that your driver’s license matches your vehicle’s registration. Upon delivery, the DropCar representative will also check your guest’s driver’s license before releasing the car to them. They will perform the same license check for return delivery service as well. Be sure to photograph your car’s condition before and after the trip. The DropCar representative will not take and upload trip photos for you.
If you are handing off your keys to the DropCar agent, please ensure you are available for at least 1 hour prior to the pickup to allow the agent enough time to arrive at your location.
Please note that the pickup and drop off must be within the city of Los Angeles, Newark*, San Francisco, or Washington D.C. You can also request for your vehicle to be delivered to and from nearby airports so long as the pickup or drop off address is within the city limits.
*For Newark deliveries - Due to Turo restrictions, DropCar is unable to pickup or drop off the car in the nearby state of New York at this time.
FEES AND PAYMENT
The delivery fee ranges from $35 – $49 per hour and is based on one-way vehicle delivery (e.g. pick up from your location and drop off to your guest, or pick up from your guest and drop off to your location). The delivery fee will be remitted directly to DropCar via credit card payment.
You can find a full list of fees and services here.