About Quebec sales tax
Legislation in Quebec requires Turo to collect Quebec Sales Tax (QST) on Quebec residents booking a trip in any Canadian province. We’re not required to collect this tax from Quebec residents who book a trip outside of Canada nor from residents of other Canadian provinces.
Sales tax calculation and display
Quebec sales tax is calculated at 9.975% of any services Turo provides. The sales tax is not applied to the Trip cost. Trip cost is the trip price (the vehicle’s price per day) multiplied by the trip length. We display the tax as a separate line item on the checkout screen so you can view it before you book your trip. We collect QST on the following services:
- Trip fee - a percentage of the trip price that varies dynamically based on the expected cost of each trip and covers the costs of Turo’s 24/7 support, platform security and upgrades, and vendor fees
- Protection plan - provides $2,000,000 in liability coverage in Alberta, British Columbia, Ontario, Nova Scotia, and Quebec as well as physical damage coverage
- Administrative and processing fees - covers the cost charged by third-party payment processor, if applicable. Administrative and processing fees are only charged on certain post-trip costs.
Tax refunds
If you cancel your trip, we’ll refund you all or a percentage of the tax depending on the timing of your cancellation as per our Cancellation policy. If you cancel your trip within one hour of the trip being accepted, we’ll refund the tax applied to the Trip fee. If you cancel more than one hour after the trip is accepted, we won’t refund Trip fee tax. If you cancel before the trip start time, we’ll refund the tax applied to the protection plan you chose and the Young driver fee for the trip, if any.