Legislation in Quebec now requires Turo to collect Quebec Sales Tax (QST) on Quebec residents booking a trip in any Canadian province. This tax does not apply to Quebec residents booking a trip outside of Canada, nor does it apply to residents of other Canadian provinces.
How is this sales tax calculated?
The sales tax is calculated at 9.975% of any services Turo provides. These services are displayed as the following:
- Trip fee - covers the costs of our 24/7 support, platform security and upgrades, and vendor fees
- Protection plan - provides $2,000,000 in liability coverage as well as physical damage coverage
- Young driver fee - allows guests under the age of 25 to book trips on Turo
- Administrative and processing fees* - covers the cost charged by third-party payment processors
The sales tax is not applied to the Trip Cost for guests -- that is, the vehicle’s listed rate multiplied by the trip length.
The Quebec sales tax is displayed as a separate line item on the checkout screen. You have an opportunity to view it there before submitting your trip request.
If you cancel your trip, you’ll receive a refund of all or a percentage of the tax depending on the timing of your cancellation. You can read the details of our Cancellation policy here.
If you cancel your trip within one hour of the trip being accepted, we’ll fully refund the tax applied to the trip fee; however, no trip fee tax will be refunded for later cancellations. Whenever you cancel before the trip starts, we’ll fully refund the tax applied to the protection fee and the young driver fee for the trip.
*If applicable. Administrative and processing fees are only charged on certain post-trip costs. You can see a list of those here.