Time of status update depends on how quickly dealership registers repair
Turo system will return vehicle to same listing status it had when we discovered recall
How do I get my car relisted if the recall status hasn’t been updated?
If you have documentation from a dealership that they’ve repaired your vehicle but status hasn’t been updated in the NHTSA database or the Turo restriction hasn’t been lifted, contact Turo’s vehicle quality team
Be prepared to submit documentation that shows:
Name of dealership
Service date
Safety recall issue addressed
Vehicle’s VIN, make, model
We can only accept documentation that includes all this information
In most cases, a team member will be able to relist your vehicle
State regulatory requirements prohibit exceptions to this policy
