How to get answers to your questions
To find the answer to your question, tap the “?” at the bottom of this page. Type in your question, and we’ll give you quick answers from our Help Center articles. Tap a live link in the answer to be taken to the information you need. Tap “Read More” to see the full article and resolve the issue yourself.
If you don’t find the answers you need, we’ll put you in touch with an agent. Tap “Contact Support” and follow the question prompts to help us better understand your issue. Depending on what you need and where you’re located, we’ll give you one of the following ways to contact an agent:
Chat is the best way to get immediate help in the US and Canada. If we prompt you to chat, tap the “Chat” button to connect with the right agent.
Email support is available to everyone in all locations. If we prompt you to “Contact us by Email,” enter an email address you check often along with your location and the specifics of your question or issue.
See the list below for our phone numbers and operating hours.
- In the US: 1-415-965-4525; available 24/7
- In Canada: 1-888-391-0460; available 8 am–10 pm ET, with after-hours roadside support
- In the UK: 44 0808 164 1454; available 9 am–5 pm GMT +1
US, Canada, and UK lines are toll free for customers in those areas. Standard rates apply if you're calling from a provider outside the US, Canada, or the UK.