We’ve partnered with Prontodelivr to offer door-to-door vehicle delivery for Turo hosts in the San Francisco market area! All requests must be submitted through this website in order for Prontodelivr to evaluate your delivery details.
Prontodelivr will only accept delivery requests for vehicles that meet Turo’s safe condition standards. Prontodelivr insurance will provide $1M liability protection, and up to $100k in damage coverage for your vehicle during pickup and dropoff.
HOW TO SUBMIT YOUR DELIVERY REQUEST
Make a delivery request using this website to have a professional Prontodelivr representative pick up your vehicle from your location, and deliver it to your guest’s location by the start of the trip. You can also use Prontodelivr to have your car returned to you at the end of the trip.
Prontodelivr is open from 9 am to 8 pm, everyday. Requests must be submitted with at least 2 hours notice.
WHAT TO EXPECT THE DAY OF YOUR DELIVERY
When a Prontodelivr representative picks up your car, they will confirm that your driver’s license matches your vehicle’s registration. Upon delivery, the Prontodelivr representative will also check your guest’s driver’s license before releasing the car to them. They will perform the same license check for return delivery service as well. Be sure to photograph your car’s condition before and after the trip. The Prontodelivr representative will not take and upload trip photos for you.
For Turo hosts: If you are handing off your keys to the Prontodelivr agent, please ensure you are available for at least 2 hours prior to the pickup to allow the agent enough time to arrive at your location.
Please note that the pickup and drop off must be within the city of San Francisco. You can also request for your vehicle to be delivered to and from nearby airports so long as the pickup or drop off address is within the city of San Francisco.
FEES AND PAYMENT
The delivery fee ranges from $25 – $35 and is based on one-way vehicle delivery (e.g. pick up from your location and drop off to your guest, or pick up from your guest and drop off to your location). The delivery fee and any additional services will be remitted directly to Prontodelivr via credit card payment.
You can find a full list of fees and services here.