If you are planning on dropping off your car to our lot close to the trip start time and are running late, please give us a call so that we know when to expect you. Remember that your guest is also counting on you to deliver your car by the beginning of their trip, so please make sure to update them as well. We will do our best to ensure that your guest is comfortable while they await your car’s arrival.
If you do not show up for your Valet reservation, and we are unable to get a hold of you, Turo reserves the right to cancel the trip and provide the guest with a full refund, and find an alternative solution to get them into a different car. You may be charged a no-show fee of $150.
You can see can see a full list of fees specific to Turo Valet here.