What discounts can I offer?
You can offer an early bird discount for trips booked 7+ days in advance and discounts for trips booked for or extended for 3+, 7+, and 30+ consecutive days. Turo opts all vehicle listings into offering a 5% early bird discount, but you can up it to 10% or remove it at any time. To set, change, or remove a discount, navigate to the “Pricing & discounts” tab in your vehicle’s listing. Keep in mind a 3+ day discount must be lower than a 7+ day discount, and a 7+ day discount must be lower than a 30+ day discount.
How are discounts applied?
When a guest books or extends a trip, we’ll automatically apply any relevant discounts to the trip price. The trip price is the sum of the daily price for each day that your vehicle is booked. If you approve a guest extension for an additional 3+, 7+, or 30+ days, we’ll apply the current, corresponding discount to the trip price for the added days. Discounts apply to each day of a trip, including any days you’ve set with a custom price. If a booked or extended trip qualifies for multiple discounts, we’ll combine them. If you approve a guest’s request to shorten a trip for which they received a duration discount and the trip then falls below the discount threshold, they may owe an additional amount. We’ll compute the new discount, if any, using the current discount in place at the time of their change request. If there’s a balance due, we’ll charge the guest and add the amount to your earnings.
Can I send guests a discount code?
You can encourage guests to rebook with you by sending them a 5%, 10%, or 15% discount code after they complete a trip in one of your vehicles. Discount codes are one-time use only, non-transferrable, and valid for a trip in any of your listed vehicles up to 90 days after the guest receives it. The discount percentage is applied to the next booked trip’s price, up to a maximum of $100* off. An individual discount code can be combined with early bird and trip duration discounts. We’ll give you the option to send a discount code when we prompt you to rate your guest’s trip.
*Values are in CAD in Canada, in £ in the UK, and in US$ in the US and all other countries.