We expect guests to take care of the car as if it were their own. Cars should be returned in the same condition they were received. Whether you’re coming back from a coastal getaway or a month-long road trip, we hope you don’t forget to shake out the sand and any crumbs you may have dropped so the car is just as tidy as when you first picked it up.
If you return the car significantly dirtier and the host informs us, you may incur a cleaning fee from $30 to $250*, depending on the severity. Details of our cleaning policy and the range of fees can be found here. We suggest taking photos of the inside and outside of the car both at the start and end of the trip and uploading them to the Trip Photos section of the app.
*Values are in CA$ for trips in Canada, £ (pounds) in the United Kingdom, € (euros) for trips in Germany and all countries in the eurozone, and US$ for trips in the United States and all other countries where Turo is available.