You can find your instant book settings at the top of the page under the “Trip preferences” section on your car’s page. Use the checkbox to turn instant book on or off at locations where your car is available. Travelers will be able to book your car without your confirmation at locations where instant book is enabled. Instant book can be turned on for all locations or, if you prefer, at only specific locations where your car is listed.
When you enable instant book for a location, it will apply to all available dates on your calendar. Enabling instant book at airports will allow travelers to instantly book your car at all airports to which you deliver. Enabling instant book at traveler-requested locations will allow travelers to instantly book your car for delivery at a location of their choosing.
Requests to change booked trips (such as extending or shortening an upcoming or in-progress trip) will still require an answer from you. If you need to cancel a booked trip, please contact us or cancel the trip yourself.
In addition to setting your car’s availability, you can adjust your trip preferences to minimize the number of unwanted requests you receive. Updating your preferences is a good way to keep your approval rate high, so your car appears higher in Turo search results. We strongly recommend ensuring the following preferences are set before you enable instant book, since your settings will apply to all trips.
Pickup and return hours: These hours can be updated and changed from your ‘Owner settings’ page, located under the ‘Your cars’ tab. This setting remains the same across all your vehicles. You can choose times that you will be available to meet travelers to pick up and drop off your cars. For example, if you choose 7 am to 7 pm, travelers will only be able to book a trip with pickup and return times between those times.
Advance notice: This can be changed per vehicle. Select the minimum amount of advance notice you need before a trip starts. For example, if you choose one day’s notice, travelers won’t be able to request a trip starting less than 24 hours later.
Desired trip duration: This can be changed per vehicle. Pick the shortest and longest trip lengths you would consider. You will only receive requests for trips that are within your desired trip duration.
Long-term trips: This can be changed per vehicle. Use the checkbox to indicate that you are interested in renting your car for longer trips. If selected, we will display your car when travelers filter their search for long-term rentals.