Turo Valet lets you use our parking lots near SFO and LAX to handle the key handoff with your guest at the beginning and/or end of the trip.
Simply drop your car off at a Turo Valet lot within 24 hours of the start of the trip. A Turo Valet attendant will take photos and video of your vehicle to document the pre-existing condition before providing it to your guest. Upon the car’s return, the attendant will document its condition again with photos and video. You then pick up your car within 24 hours of the end of the trip to avoid additional parking fees.
If you’d like to take advantage of Turo Valet, simply select “Confirm with Valet” when you receive an SFO or LAX trip request. You may also add Valet later from your dashboard by changing your delivery preferences for each specific trip. Please note that the pick-up and return must occur during the Valet lot's hours of operation.
The cost for a full Valet (meaning your guest picks up and drops off the vehicle at the lot) is $25 per trip. A partial Valet (guest either picks up or drops off the vehicle at the lot) is available for $15 per trip. Please refer to a full list of Valet fees here.
The option to add Valet to a trip is not available to everyone as this is still a new feature that we are testing out. If you do not see the option to change your trip to a Valet rental, unfortunately you will not be able to utilize this feature (yet!).
Please note that if you have declined a Turo protection package and have opted instead to offer your own commercial rental car liability directly to renters, our Valet attendants will not be able to process any additional rental agreements, deposits, or charges for incidentals. Our Valet attendants will also be unable to verify or assist with your guests signing any additional, non-Turo contracts, and these should be completed before delivering your vehicle to the Turo lot.