All hosts participating in Valet must have their vehicle registration and insurance card inside of the car at check-in (both are required to be in the car during the guest’s trip). A Driver’s License is also required at the time of check-in to verify that you (or your authorized custodian) are associated with the trip. The Valet attendant will verify these documents, and make sure everything is up-to-date. Turo reserves the right to cancel your Valet reservation if you are unable to present these documents when you check in. Turo may also cancel the upcoming trip if you are unable to present these documents prior to the guest arriving.
Please note that if you have declined a Turo protection plan and opted instead to provide your own commercial rental liability insurance to your guests, our Valet attendants will not be able to process any additional rental agreements, deposits, or charges for incidentals. Our Valet attendants will also be unable to verify or assist with your guests signing any additional, non-Turo contracts, and these should be completed before delivering your vehicle to the Turo lot. Your commercial insurance card must be provided with the vehicle’s registration.