How much will I make as a Turo host?
What you’ll earn as a host depends on several factors, including some choices you make. Your first choice will be whether to operate as a peer-to-peer host or a Commercial Host. Only hosts in the US, the UK, and the Canadian provinces of Alberta, British Columbia, Nova Scotia, Ontario, and Quebec can operate as peer-to-peer hosts.
Peer-to-peer hosts choose a protection plan made available through Turo. Depending on the plan you choose, you’ll earn between 60% – 85% of the trip price, as well as some fees. Keep in mind that the less expensive the protection plan, the more you’ll earn, but the higher your deductible will be in the event you have Turo manage a damage claim. Educate yourself fully by reading the details of host protection plans in the US, Canada, and the UK.
You’ll set your own daily price and any discounts or delivery fees, within Turo’s limits. If you charge guests for eligible incidental costs––fuel replacement, tickets, tolls, cleaning fees, or smoking fees––you’ll receive 100% of the approved amount. If you offer Extras, you’ll earn 90% of their price. If you charge guests for driving additional distance, for additional usage, or for a late return, you’ll receive a percentage of those costs and fees based on the protection plan you choose.
Commercial Hosts provide their own commercial or rental liability policy to themselves and their guests and earn either 92.5% (US) or 80% (outside the US) of the trip price. Learn more about operating as a Commercial Host. You’ll set your own daily price and any discounts or delivery fees, within Turo’s limits. You’ll collect any additional fees and reimbursement for any incidental costs directly from your guests.
How do I set up a payment account?
If you’re a new host in the US, Canada, UK, or the eurozone*, we’ll prompt you to verify your identity and set up your payout account through Stripe before you can list your first vehicle.
If you’re an existing host in the US, you’ll be required to set up a Stripe account before June 1, 2021 to keep your vehicle(s) active on Turo.
Most accounts take less than a minute to verify, but Stripe will notify you if it needs additional documentation or more time to review your account. If Stripe asks for more information, new hosts should return to the Turo listing flow, tap “Finish listing,” and provide the additional documentation requested. Existing hosts should open their Transaction history tab in the Host hub menu. If you run into repeated difficulty getting your Stripe account verified, chat with a Customer support agent who will reach out to Stripe on your behalf.
Stripe verifies and establishes your payout account, not Turo. Turo can help provide more information about what Stripe needs to complete your account verification. Payout account information is stored securely, and Turo does not have access to it. If Stripe needs more time to review your account, we’ll send you an email and app notification when verification is complete. If you didn’t enter your bank routing information during your Stripe verification, you must do so to receive payment for your booked trips. See “When will I get paid?” below for instructions for setting up direct deposit. Hosts with Stripe accounts will be paid in their native currency.
If you’re a host outside of the US, Canada, UK, or the eurozone* you must enter your PayPal email address on the earnings page. We make all Paypal payouts in US$.
When will I get paid?
We typically initiate payment for your first completed trip 3 business days after the trip ends. For all subsequent trips, we’ll initiate payment 3 hours after the trip ends. Once we issue payment, your bank will take an additional 3–5 business days to verify and process the payment as a direct deposit. If the trip lasts more than a week, we’ll make weekly partial payments. We’ll initiate the first payment on day 7, the next on day 14, and so on until the trip has ended, and you’ve received all your earnings. You’ll receive no more than one payout a day. We can’t override our system’s processing time or that of your bank.
If you’re an existing host in the US or a new host in the US, Canada, UK, or the eurozone*, your first payment via Stripe should process as usual. In rare cases, it could take up to 14 days for your first payment to process, depending on when you added your direct deposit information to your Stripe account. If you didn’t add direct deposit when you set up your Stripe account, you’ll need to enter your bank routing information before you can receive payment. Open the “Transaction history” tab in the Host hub menu to set up direct deposit. If you’ve been successfully verified and have set up direct deposit but still haven’t been issued payment after 14 days, chat with a Turo Billing agent for support.
*Excluding the eurozone countries where Turo is not supported: Andorra, Kosovo, Montenegro, Monaco, San Marino, and Vatican City.
Where can I see my earnings?
To see your earnings, log onto turo.com or the Turo app. Open the Host tab and select “Earnings” from the dropdown menu. We’ll show your earnings to date for the calendar year. You can change the display to see your total earnings for each year you’ve been active on Turo or to see your earnings by individual vehicle. The province of Quebec requires Turo to collect sales tax from hosts there. As a general statement, income earned by sharing your car is taxable.
Why is my bank statement showing a different amount than I expected?
There are a few reasons why the earnings you expected to see and the actual deposit amount may differ. For one, we make weekly partial payments for trips that last more than a week. We continue to do so until the trip has ended, and we’ve paid you all your earnings. Also, payments may accumulate over weekends and holidays, so multiple payments may be combined into a single payout. Finally, we may adjust earnings amounts for cancellations, guest refunds, or host fees before initiating the payment.
How will I be paid for a damage claim managed by Turo?
We’ll take 1–3 business days to determine if a claim is eligible under the protection plan you chose. Once we determine eligibility, either Turo or a third-party appraiser will assess the cost of repairs. Most estimates can be made via photo-based appraisal and often take less than a day. If the damage is severe or complex or photo quality is low, we’ll send a field appraisal team to do a physical inspection, and that could take 5–7 days. Once the appraisal is complete, we’ll charge the guest for any balance owed and send you an electronic link to receive payment. Read the full damage claim process in the US, Canada, and the UK.