When you list your car, you have the option of marking your car as available at nearby airports under the “Delivery & airports” option.
When you mark your car as available at an airport, it will appear in searches as available at that airport when travelers search for cars.
It is the responsibility of the owners who use the airport feature to coordinate the delivery and pickup of the car with the traveler. We happily provide liability coverage to you while you make the car delivery, as long as you’re an approved driver on Turo. You can also specify if you’d like to charge a delivery fee on your car listing as well, which would then be included in the trip cost. (You’ll receive up to 85%* of the delivery fee, just like your normal trip price)
Some examples of how owners and travelers have facilitated airport rentals are:
- The owner meets the traveler at the airport at a set time, or based on a call/text from the traveler.
- The owner then arranges for his or her own way home, such as ride-sharing or public transportation.
- Alternatively, the traveler can drive the owner home if this is agreed upon before the trip starts.
- The owner leaves the car at the airport for the traveler, with a key in a lockbox. The traveler would cover the parking cost, or the traveler could discuss covering the parking cost with the owner. (You can consider using the built-in, customizable delivery fee to help cover the cost of parking, too.) At the end of the trip, the traveler drops the vehicle in a designated location, locks the key in the vehicle and secures transportation to the airport from that location.
The mileage and fuel level should be logged at the time of the trip start/key exchange. These are tracked from the moment the trip starts (when the traveler and owner meet for the handoff) until the moment the vehicle is returned and the trip ends (when the traveler has returned the vehicle to the owner). Both owners and travelers should bear this in mind when arranging delivery.
Travelers can request to change the delivery location before the trip start. You will be notified of the request by email, text and notification in your dashboard. You have up to 8 hours to respond (or less, if the trip starts sooner than 8 hours). If the trip is already in-progress, the drop off location can be changed as well. Locations can only be changed to the places you already offer delivery.
With location change requests, the pricing may also change if the fee is different than the original location. Changes during an in-progress trip will result in changes for 50% of the delivery fee, since only the drop-off will change. Please also be aware that delivery duration discounts are usually not affected by shortening a trip.
*US Owners receive 65%, 75%, or 85%, depending on which of the three vehicle protection plans they’re enrolled in. By default, owners receive 75% under our Standard plan. Currently only the Standard Plan is available in Canada.