What distance limits can I set for my car?
You can offer unlimited distance or set a daily distance limit for your car. If you offer unlimited distance, we’ll display a badge on your vehicle listing, and you’ll attract more guest. Guests feel more at ease when they don’t have to worry about mileage and often don’t drive farther than needed. If you chose to set a daily distance limit, we’ll determine a minimum distance per day you can set based on your vehicle’s value. The minimum for most cars on Turo is 200 miles or 300 kilometres per day. You can set lower distance limits for higher value Deluxe Class and Super Deluxe Class cars.
How do distance limits work for extensions?
If you approve a trip extension, guests will receive additional miles or kilometres in line with your daily distance limit for each added day of their trip. If you change your distance limits while a guest’s trip is in progress and then approve an extension for that guest’s trip, the new distance limits will apply to the entire trip. If a guest requests and you approve an extension on a trip that was booked before August 12, 2020, the new distance limits will be applied to the guest’s entire trip.
How much can I charge a guest who goes over the distance limit?
If you submit a reimbursement invoice for additional distance, we’ll charge the guest a fee per mile/kilometre. You don’t have to set this fee. Turo calculates it when the trip is booked by dividing your daily price by your daily distance included.
Example: Let’s say your guest goes on a 3-day trip with a vehicle that is $100/day and has 200 mi daily distance included. We’ll divide the total trip price ($300*) by the total daily distance (600 miles) for an additional distance fee of $0.50*/mi. You’ll receive a percentage of additional distance fee in line with your protection plan for the trip. Keep in mind that any discounts will impact the additional distance fee calculation. Learn more about charging a guest for additional distance.
*Values are in CAD for Canada, £ for the UK, and US$ for trips in the US and all other countries.