Liability insurance (provided by Intact in Canada, Liberty Mutual in the US, and Allianz in Germany) are active during each trip where the host is not a commercial rental car company who has declined a Turo protection package and is offering liability insurance directly to their renters. Please make sure your registration, your personal insurance card, and the relevant Turo identification card are in the car, accessible to your guest during the trip. If there is an incident during a trip, the guest and any third parties should refer to the Turo identification card; the number for claims reporting is located on the back (where you have not chosen to offer your own rental liability insurance directly to guests).
If you have chosen to offer your owner commercial rental insurance to your guests, ensure your commercial rental insurance card is in the vehicle and your renters know where it is located. Claims for these trips should be processed exclusively through you own commercial rental insurance provider, not Turo.
The Turo identification card does not satisfy state or provincial "Financial Responsibility" requirements, and cannot be used to register your car. Furthermore, none of these cards may be used for New York vehicles (vehicles that are registered to or whose home location is New York state). Cars on Turo cannot be shared in New York or delivered to New York State.
State laws vary; in California, Oregon, and Washington, personal car sharing legislation requires that your Turo identification card be included in the vehicle.
Please note that there are different identification cards — one for our 49 states (excluding New York), others for the relevant Canadian province, and an Insurance Certificate for Germany. Please ensure that you have the correct identification card for your location. In Canada, you must also print and include the Canada Accident Advice Card. German hosts should also print and include an Accident Form.