Maintenance requirements

Your vehicle must follow all laws and regulations for safety, condition, and operation. Regulations vary by location, and we expect you to remain compliant with local mandates. Failure to do so will result in a $100* violation fee. We’ll charge an additional $200* administrative fee if we must dispatch roadside service because of a maintenance issue. 

You should get a vehicle mechanical and safety inspection at least once a year. An inspection will include a check of your car’s most critical safety items. In addition to the list of maintenance requirements below, UK hosts must confirm annual vehicle servicing and an MOT test where required (e.g. vehicles more than three years old). We may remove from our platform any vehicle that hasn’t been properly maintained.  

The following is a list of Turo’s maintenance requirements for vehicle listings: 

Visual overview and legal registration

• Certificate of registration
• License plate(s) decal 
• Valid insurance 

Brake tests

• Parking brake
• Service brake, 3mm or more (25% of the life of the brakes or more, typically)

Exhaust system

• Undamaged exhaust system components/muffler
• No visible blue or black smoke

Steering and suspension

• Steering wheel and box
• Suspension/front end
• Springs
• Shocks
• Vehicle height

Horn

• Sound horn to test for adequate signal
• The horn must be securely fastened to the vehicle

Glazing, glass, and windshield wipers

• Windshield, no cracks; no chips in the line of sight
• Windshield wipers and washer in working order
• Windows, no cracks
• Tint to legal specifications

Engine and powertrain

• Engine, including all subcomponents
  • Cooling system
  • Lubrication system
  • Electrical and electronic management systems
• Transmission, including clutch, torque converter, and similar components
• All fluids and lubricants
• No check engine light, warning lights, or recalls 

Visibility and lighting devices

• Headlight aim
• Headlights and rear lights working, no bulbs burned out
• Hazard lights, directionals/stop/reverse lights, and license plate light(s)
• Reflectors
• Rear view mirror
• Mirrors (general)

Tires and wheels

• 4/32” or greater tread depth (50% or higher of tread, typically)
• Six years old or newer
• No cuts, gouges, bulges or bubbles in the sidewall

Seat belts and airbags

• No airbag warning lights or recalls'
• No safety restraint system (SRS) or occupant classification system (OCS) warning lights or recalls 

Body, including all seals and panels

• No hanging body panels
• No damage to the floor pan, cowl panel, or structural pillars

* Amounts are in CAD for Canada and £ (pounds) for the United Kingdom. They’re in US$ for in the United States and all other countries where Turo is available.<div> 

If we’ve restricted your vehicle for a maintenance issue, follow these steps to get your car back on the road.

1. Schedule an inspection with an ASE-certified mechanic.
2. Download the inspection form at the bottom of this page and ask the mechanic to complete it. 
3. Once you pass the inspection, reply to the Turo email you received notifying you about the maintenance issue and vehicle restriction.  Give the shop’s contact information in the body of the email and attach the completed inspection form. 
4. Look for a follow-up email from us once we review your documentation.

Hosts in the US and Canada may make certain repairs themselves. After completing a repair, you must submit a photo of the new part and a photo or video of the now-functioning element. The photo or video must show a timestamp dated after the date the maintenance issue was discovered. Once you submit this documentation, we’ll review it and contact you about next steps. Eligible hosts may repair or replace the following if they are capable of doing so: 

• burned out lights or cracked highlights
• dashboard lights 
• non-working windows
• damaged or missing mirrors
• damaged, cracked, or chipped glass
• damaged or worn hoses, belts, and tires
• car batteries and key fob batteries
• internal components such as armrests, glove box, and interior door panels