Paying for your trip

What payments do you accept? 

Turo accepts only the following payment methods issued in the primary guest’s name: 

  • Most credit cards issued by major financial institutions, including American Express and Discover
  • Non-temporary debit cards with a Visa or Mastercard logo that are linked to a checking account. 
    • Includes debit cards from online banks, such as Chime, Ally, and others
    • Doesn’t include reloadable debit cards such as Simple, Chase Liquid, or EDD 
  • Revolut card (No other prepaid cards)
  • Apple Pay on mobile devices in all locations 
  • Google Pay on mobile devices in Canada and the US 

Note: If using a promo code, discount applies to price of the vehicle only.

When will I be charged for a trip? 

Charges for trips paid for with credit cards, debit cards, or Revolut

  • We’ll charge $1 payment authorization when you submit trip request
  • If host accepts request, we’ll refund $1 and charge your account for full amount
  • If host declines, we’ll refund $1

Note: Funds are typically released to your account within one business day but may take longer depending on your bank.

Charges for trips paid with Apple Pay or Google Pay

  • We’ll authorize for full trip cost when you submit  trip request because these payment methods don’t allows partial authorizations
  •  If host accepts request, we’ll charge the payment
  •  If the host declines request, we’ll refund the payment

Note: Apple Pay and Google Pay can take up to 30 days to return the funds to your account. 

Charges for “Book Instantly” trips

  • We’ll authorize full trip cost when you book
  • We’ll charge your payment method on file 40 hours after the authorization OR one hour before trip start, whichever comes first
  • We process “Book Instantly” trip payments this way regardless of payment type 

Post-trip costs 

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