Creating an account

Fast Fact: 

  • You can create a Turo account in seconds with just two pieces of information.   

Information we need

  1. Any ONE of the following:
    •  Facebook account
    • Google account 
    • Apple ID
    • personal email address 
  2. A phone number tied to a text-enabled mobile phone in your name

You must have a Turo account to book a car. We’ll ask for some additional information and approve you as a driver the first time you book. 

Information we may check

  • Personal and/or business credit report
  • Auto insurance score
  • Criminal background

When you create an account, you give Turo written instructions and permission in line with the Fair Credit Reporting Act or similar laws to obtain this information. 

Troubleshooting Apple ID sign-up

In the unlikely case you receive an error signing up with your Apple ID, you’ll get a message. The message will say, “There's an issue with your AppleID and Turo. Login to appleid.com and remove Turo from security settings.” Here’s what to do:

  1. Log in to appleid.com.
  2. Tap Security.
  3. Tap Apps & Websites.
  4. Tap “Manage.”
  5. Choose Turo 
  6. Tap “Stop Using Apple ID.”

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