Booking a car

You’ll go through the approval process as part of booking your first trip. You must have a Turo account before you can book. Find out what's required for creating an account.

When you request to book a car, be sure to enter your own information only. If you enter someone else’s data, you won’t be approved. Users cannot share an account.

All first-time Turo guests will be asked for the following information:

1. Driver’s license number and expiration date from a current license
   • Must verify that you are age 21 or older
2. Home address
3. Payment method
4. A photo of yourself for your Turo profile picture

Since we approve guests online, we may need to see photos of your documents, including your driver’s license, you holding your license next to your face, and your payment card with all but the last four digits of the account number hidden. If you’re from outside of the US, Canada, Germany, or the UK, we may also ask for a photo of your passport.

Additional requirements in the United States

In the US, you must:

• Have a Social Security number
• Have a text-enabled mobile phone in your name
• Meet our auto insurance score benchmark
• Hold a valid permanent license or an acceptable temporary license from a specific state. Your temporary license must be valid at the start and through the end of the trip, have a photo directly on it (if not, you must also have a secondary government-issued photo ID), and must not have any restrictions (e.g. no “daytime driving only,” no provisional licenses, etc). Please contact Turo if you have a temporary license and want to confirm if we accept it
• If you have a non-US license and want to book a trip in the US, you must also have a valid passport
• If you’re under 25, you may need to prove that you’ve been driving for at least two years
• If you’re under 25, you may not be able to book a trip with a Commercial Host

Additional requirements in Canada

In Canada, you must:

• Hold a valid driver's license
• Have a mobile phone in your name and be able to receive texts
• Meet our auto insurance score benchmark
• If you have a non-Canadian driver’s license and want to book a trip in Canada, you must also have a valid passport
• If you’re under 25, you may need to prove that you’ve been driving for at least two years
• If you’re under 25, you may not be able to book a trip with a Commercial Host

Additional requirements in Germany

In Germany, you must:

• Hold a valid, non-temporary driver's license
• Have a mobile phone in your name and be able to receive texts
• If you have a non-German driver’s license and want to book a trip in Germany, you must also have a valid passport
• If you’re under 25, you may not be able to book a trip with a Commercial Host

Additional requirements in the United Kingdom

In the UK, you must:

• Be no older than 75
• Hold a valid, non-temporary driver's license
• Have been a licensed driver for two years or more
• Have a mobile phone in your name and be able to receive texts
• If you have a driver’s license that was issued somewhere other than England, Northern Ireland, Scotland, or Wales and want to book a trip in the UK,  you must also have a valid passport
• If you’re under 25, you must have been accident-free for the past three years and can only book cars identified as Group 1-16 vehicles by the Association of British Insurers
• If you’re under 25, you may not be able to book a trip with a Commercial Host 

Additional requirements in other countries

In all other countries, you must:

• For some vehicles, you must be 25
• Hold a valid, non-temporary driver's license
• Have a mobile phone in your name and be able to receive texts
  

We have the right to decline your trip request and remove you from Turo for any reason. These reasons include your auto insurance score, criminal background, and driving record.