Fast Facts:
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Vehicle search using filters
The Turo platform includes vehicle listings for cars that offer a variety of safety features, such as backup cameras, blindspot warning, child seats, and keyless entry, and convenience features such as wheelchair accessibility, bluetooth, and USB chargers and input.
How do I use filters to find the vehicles I want?
You can find vehicles that most closely meet your needs by applying filters to your search results page. Choose one of the filters that appears at the top of the page. These include filters for price and delivery. If the filter you’re looking for doesn’t appear at the top of the page, choose “More filters.” There you’ll find filter options that include All-Star host vehicles, vehicle features, and vehicle types, makes, and years.
Manual transmission vehicles
How do I find a car with a manual transmission?
There are two ways to find a car that has a manual transmission: 1) Check the Features section on the car’s listing page to see a car’s transmission type, or 2) Filter your search results by Transmission > Manual.
Why aren’t manual transmission cars showing up in my search?
We default the Transmission field on your account to “No, I’m not an expert.” That means we won’t show you cars with stick shifts in your search results unless you change this setting. If you are an expert at driving a stick shift and want to see vehicles with manual transmissions when you search, go to your Account settings. Change the Transmission field to “Yes, I’m an expert.”
Why do I need manual transmission expertise?
We hold guests liable for damage to a car’s clutch, gearbox, or drivetrain. If you book a manual transmission vehicle without having the proper expertise, you’ll be in violation of our Prohibited uses policy and subject to removal from Turo. This policy protects you and your host’s vehicle.
Electric vehicles
How do I find an electric or hybrid vehicle?
- Choose “More Filters” from the top of your search results page.
- Scroll down to open “Green Vehicles.”
- Apply the filter for “Electric,” “Hybrid,” or both.
What should I know about recharging electric vehicles?
Electric vehicles average between 60-200 miles (96-320 kilometres) on a single charge. Ask your host how to charge their car, how long it takes, and how long the charge will last. Then plan where and when you’ll stop to recharge. Use this database to find charging stations for your trip. You can read the details of your refueling responsibilities in the article “Paying for fuel.” Some hosts offer prepaid recharging as an Extra.
Deluxe Class and Super Deluxe Class cars
Deluxe Class cars
Deluxe Class cars have a fair market value of $45,000 to $85,000 in the US and $55,000 CAD to $85,000 CAD in Canada. Deluxe Class cars in the UK have a fair market value of more than £25,000. To book one of these vehicles, guests must meet our basic eligibility requirements and the requirements below.
United States: To book a Deluxe Class car, you must:
- be age 25 or older
- pass additional Turo ID checks
- select a qualifying protection plan
- pay a $750 security deposit if you’re under age 30 OR provide personal auto insurance information and pay a $500 deposit
Canada: To book a Deluxe Class car, you must:
- be age 25 or older
- pass additional Turo ID checks
- select a qualifying protection plan
- pay a $1,500 CAD security deposit if you’re under age 30 OR provide personal auto insurance information and pay a $1,000 CAD deposit
United Kingdom: To book a Deluxe Class car in the UK, you must
- be age 30 or older
- pass additional Turo ID checks
- select a qualifying protection plan
- pay a £500 security deposit, regardless of your age
Super Deluxe Class cars
Super Deluxe Class cars have a fair market value of more than $85,000 and CAD105,000. Super Deluxe Class cars aren’t available in the UK. To book one of these vehicles, guests must meet our basic eligibility requirements AND must:
- be at least 30 years old
- pass additional Turo ID checks
- have a high auto insurance score
- select a qualifying protection plan
- pay a $750 security deposit in the US or a $1,500 CAD security deposit in Canada
How do I book a Deluxe Class or Super Deluxe Class car?
Booking a Deluxe Class or Super Deluxe Class car is fully automated and follows this flow:
- You’ll enter your driver’s license, payment method, and personal auto insurance information (optional, Canada and US only) when you make your request.
- We’ll respond in a few minutes with a message either approving you to book, declining your request, or asking for additional information.
- If we decline your request, you can contact us and chat with a member of our Verification team.
Booking Deluxe Class or Super Deluxe Class cars with a Commercial Host
Guests who book a Deluxe Class or Super Deluxe Class car from a Commercial Host aren’t required to meet Turo’s additional eligibility qualifications. These hosts may charge a security deposit and a Young Driver’s fee separately for these vehicles.
Non-smoking vehicles
Do you have any cars I can smoke in?
All cars listed on Turo are non-smoking vehicles as per our Smoking policy. It’s important to be aware that hosts may be sensitive to the smell of smoke. If you smoke outside the car, you might accidentally carry the smell into the vehicle on your clothes. If that happens, you may be considered to be in violation of our Smoking policy.