If you have booked a trip in a vehicle covered by a Turo protection plan, then your passengers can drive as long as they’re an approved Turo driver. If your booked vehicle is provided by a Commercial Host (a host who is offering their own commercial rental insurance directly to their guests), you will need to confirm any additional requirements with the host directly before allowing anyone else to drive the vehicle. Your passenger may not be covered by the host’s insurance if they drive, and you must comply with any of their insurance requirements.
If you’re in a Turo covered trip and your passengers are approved Turo drivers, great! They can assist you with the drive. If not, they’ll have to stay your co-pilot. You must be the driver when picking up and dropping off the car, and it's your responsibility to confirm whether your passenger has been approved before letting them drive the car.
To get another licensed driver officially approved to drive:
- Once you’ve booked a trip on Turo, navigate to the trip page in the Turo app or by logging into www.turo.com. The booked trip should be in your “Trips” tab of your Dashboard. Near the bottom of this page, you’ll see a “Drivers” Section; this section should indicate you as the primary driver.
- Here you can simply add the email address of your secondary driver. If your secondary driver is already an approved Turo member, they will automatically be approved. If they have not yet created a Turo account, they will receive an email with instructions on how to get approved to drive.
- Your secondary driver must follow the instructions in the email we send to them about getting approved.
You’ll receive a notification once your secondary driver is either approved or denied. Your trip details will also indicate your secondary driver’s confirmation status, with the status of “Approval pending,” “Approved,” or “Not approved,” indicating they’re going through the process, have been approved, or have been denied membership, respectively. They will receive email confirmation of their approval status as well.
If they are approved, the host will automatically be notified that there will be a secondary driver. Please note that the primary driver (that’s you!) must be present at the start and end of the trip, and remains solely financially responsible for the trip should anything happen. You are not permitted to let anyone drive the vehicle during your trip other than someone added as an additional driver with the status “Approved.”