Guidelines for adding a driver
If you’ve booked a trip in the US, Canada, or Germany and are covered by a Turo protection plan, you can add a driver via the app or website. If you’ve booked a Turo-protected trip in the UK, you can request to add a driver, but that option is not available via the app or website. (See special UK instructions below.)
If you’ve booked a trip with a Commercial Host -- that is, a host who offers their own commercial rental insurance -- you’ll need to confirm directly with that host whether anyone else is allowed to drive their vehicle.
Steps for adding a driver
To get another licensed driver officially approved to drive, take these steps:
- Once you’ve booked your trip, navigate to the Trip page in the Turo app or on the website. The trip should show in "Booked" under the Trips tab.
- Near the bottom of this page, you’ll see a “Drivers” Section where you’ll be listed as the primary driver.
- Add the email address of your secondary driver here.
- Be sure to add the email address associated with their Turo account if they’re already on Turo.
- If your secondary driver is already an approved Turo member, we’ll automatically approve them.
- If they’ve not yet created a Turo account, we’ll send them an email with details on how to get approved to drive. They must follow the steps in that email.
We’ll send you a notification once your secondary driver is either approved or denied. Your trip details will also indicate your secondary driver’s confirmation status:
- Approval pending (they’re going through the process)
- Approved (they’re permitted to drive on your trip)
- Not approved (they’re not permitted to drive on your trip)
We’ll send them an email confirmation of their status as well. You must confirm whether your secondary driver has been approved before letting them drive.
If your driver is approved, we’ll automatically notify the host that there’ll be an additional driver on the trip. The primary driver (that’s you!) must be present at the start and end of the trip and remains solely financially responsible for the trip should anything happen. You are not permitted to let anyone drive the vehicle during your trip other than an “Approved” secondary driver. Doing so will void your protection coverage.
If you’ve booked a trip with Turo Go, your approved additional drivers are allowed to drive the car only while you’re with them.
Adding a driver in the UK
Additional drivers for trips in the UK must go through an extra screening process. They must first make their own Turo account. Once they do, they must submit a DVLA report to Turo. Among the driving history requirements for approval are:
- they must have had their license for more than two years
- they may not have had a traffic collision causing an accident in the past three years.
Once we’ve determined if your secondary driver can be approved or not, we’ll email you, your host, and your additional driver to let everyone know of the decision. Additional drivers in the UK won’t have their status shown on the Trip Details.