If you have booked a trip in the UK, secondary drivers are not available to be added to a trip via the Turo platform. However, for trips in the US, Canada, and Germany covered by a Turo protection plan, your passengers can drive as long as they’re an approved Turo driver and are added to the trip via the app or website. If you have booked your vehicle with a Commercial Host (a host who is offering their own commercial rental insurance directly to their guests), you will need to confirm any additional requirements with the host directly before allowing anyone else to drive the vehicle. Your passenger may not be covered by the host’s insurance if they drive, and you must comply with any of their insurance requirements.
If you’re in a Turo covered trip and your passengers are approved Turo drivers, great! They can assist you with the drive. If not, they’ll have to stay your co-pilot. You must be the driver when picking up and dropping off the car. It's your responsibility to confirm whether your passenger has been approved before letting them drive.
To get another licensed driver officially approved to drive:
- Once you’ve booked a trip on Turo, navigate to the trip page in the Turo app or by logging into www.turo.com. The booked trip should be in your “Trips” tab of your Dashboard. Near the bottom of this page, you’ll see a “Drivers” Section; this section should indicate you as the primary driver.
- Here you can simply add the email address of your secondary driver. If your secondary driver is already an approved Turo member, they will automatically be approved. If they have not yet created a Turo account, they will receive an email with details on how to get approved to drive.
- Your secondary driver must follow the steps in the email we send to them about getting approved.
You’ll receive a notification once your secondary driver is either approved or denied. Your trip details will also indicate your secondary driver’s confirmation status, with the status of “Approval pending,” “Approved,” or “Not approved,” indicating they’re going through the process, have been approved, or have been denied membership, respectively. They will receive email confirmation of their approval status as well.
If they are approved, the host will automatically be notified that there will be a secondary driver. Please note that the primary driver (that’s you!) must be present at the start and end of the trip, and remains solely financially responsible for the trip should anything happen. You are not permitted to let anyone drive the vehicle during your trip other than someone added as an additional driver with the status “Approved.”
In the UK, since secondary drivers cannot be added to a trip directly on the Turo platform, any additional drivers you want to add to a trip must go through an extra screening process. Along with your potential secondary driver making their own Turo account, they must also submit a DVLA report to Turo directly. They must have had their license for more than two years and may not have had a traffic collision causing an accident in the past three years, among other driving history requirements. Turo will email you, your host, and your additional driver to let everyone know your secondary driver’s status as an extra driver once we come to a decision.