- Additional driver must be licensed and obey all local, regional, and national laws while driving.
- Trip must be covered by a Turo protection plan.
- Additional driver must be approved on Turo and have an account.
- There’s no cost to adding drivers. Primary drivers will always be financially responsible for all costs related to the trip.
- You can add a maximum of six additional drivers to a trip.
- For trips in the US, Canada, and Germany, you can add drivers from the app or website.
- For UK trips, you'll have to follow the special instructions below.
- If it’s a trip with a Commercial Host, you’ll need to check with your host to see if they allow additional drivers.
- Additional drivers cannot become primary drivers. To do this, you must cancel the trip and the secondary driver must rebook the car with their own account.
Adding a driver
- Once you’ve booked your trip, go to the Trip page in our app or website.
- The trip should be in the “Booked” tab under the “Trips” page.
- Near the bottom of this page, you’ll see a “Drivers” Section where you’ll be listed as the primary driver.
- If they have a Turo account, add the email address associated with their account.
- If your secondary driver is already an approved Turo member, we’ll automatically approve them.
- If they haven’t yet created a Turo account, we’ll send them an email with details on how to get approved to drive. They must follow the steps in that email themselves. If they are confused or don’t know what to do, they should contact us directly.
If this option is not available, check to see if you’ve added a Turo protection plan to your trip or if you have a Commercial Host. If your trip is with a Commercial Host, you’ll need to check with them directly.
If your additional driver doesn’t receive the email, double-check that you spelled their email address correctly. The secondary driver may also want to carefully check all their inboxes, especially their spam folder, in case they missed it.
We’ll notify you and your driver once they are either approved or denied. Your can check Trip Details to see your secondary driver’s confirmation status:
- Approval pending (they’re going through the process)
- Approved (they’re permitted to drive on your trip)
- Not approved (they’re not permitted to drive on your trip)
You’re not permitted to let anyone drive the vehicle during your trip other than “Approved” secondary drivers. Doing so will void your protection coverage. If your secondary driver is not approved or their approval is still pending, you should not let them drive.
If your driver is approved, we’ll notify the host that there’ll be another driver added to the trip. The primary driver (that’s you!) must be present at the start and end of the trip and remains solely financially responsible for the trip should anything happen.
If you have any questions or are confused about the process, have the secondary driver reach out to us directly. We can only discuss account information with the account holder!
If your driver was not approved, check out the most common reasons and next steps.
If you’ve booked a trip with Turo Go, you have to be present at all times when your additional drivers are driving.
Adding a driver in the UK
Additional drivers for trips in the UK must go through an extra screening process. Once they make their own Turo account, they must submit a DVLA report to Turo. Among the driving history requirements for approval are:
- they must have had their license for more than two years
- they may not have had a traffic collision causing an accident in the past three years.
Once we’ve determined if your secondary driver is approved or not, we’ll email you, your host, and your additional driver to let everyone know of the decision. Additional drivers in the UK won’t have their status shown on the Trip Details.