When you are and are not responsible for a flat tire
Flat tires are a fact of life, so in many cases you may be responsible for a flat that occurs during the trip, as well as any related damage that results from that flat or damaged tire. There are two circumstances in which you will not be financially responsible for tire damage. If:
- you’ve chosen the Premier protection plan
- it’s professionally documented that the flat is the result of a tire that was either:
- had been subject to excessive wear such that it was unsafe to be driven as of the start of the trip
- was not properly inflated when the vehicle was provided to you
- had tread depth less than 4/32th of an inch
- had signs of dry rot
- was more than six years old
What to do if you get a flat tire
- Contact roadside service to change the tire and replace it with a spare.
- Coordinate next steps with the host.
- If the tire can be repaired, it might be best to do so.
- If the sidewall is damaged or the tire can’t be repaired, get the host’s approval to replace the tire with one of equal or greater quality.
- Make no reduction or pro-ration based on mileage.
- You’re not responsible for replacing any of the non-damaged tires.
Protection plan coverage
If you and your host are unable to coordinate the replacement or repair as described above, the individual protection plan chosen by each party would be in effect as part of the damage claim.