We provide access to a national roadside assistance dispatch service in the United States, Canada, and Germany in case of emergencies or issues with the car.
While Turo covers the dispatch fee, the services fees for the guest or host will be the responsibility of the party who caused the need for service. Hosts may be responsible if it is determined that service was required because of a mechanical breakdown or an improperly maintained vehicle.
The tow company will not charge at the time of tow for tows shorter than 15 miles in the United States, 50 kilometres in Canada, or to the nearest repair shop in Germany.
To read more about Turo’s roadside and mobility protection provisions in Germany, please click here.