Turo covers reasonable and necessary repairs of trip-related damage. We consider a reasonable repair to be the most cost-effective quality repair. Such repairs may include the use of like, kind, quality (LKQ) parts. The most common kind of LKQ part is an aftermarket part. Aftermarket parts are parts manufactured, remanufactured, distributed, sold, and installed by a company that’s not the original manufacturer.
LKQ parts also include parts that are recycled, reconditioned, remanufactured, or refurbished. They also include used original equipment manufacturer (OEM) parts.
LKQ and aftermarket parts are:
- Cost effective
- Backed by a warranty offered by the manufacturer
- Certified and tested
- Come with a money-back guarantee
- Work as well as OEM parts
Aftermarket parts are divided into two categories: replacement parts and accessories.
Turo covers the use of OEM parts on vehicles that:
- Are 2 years old or newer AND
- have fewer than 24,000 miles.
Turo authorizes the use of aftermarket replacement parts, when available, for vehicles that:
- are more than 2 years old OR
- have more than 24,000 miles at the start of the trip
If your vehicle has aftermarket replacement parts and they’re damaged, our protection plans will cover those parts.
Our protection plans cover damage to any aftermarket accessories that replace original parts. For example, you may have replaced your wheels with aftermarket wheels. If you have an aftermarket accessory that replaces an original part, we’ll pay the cost of the repair/replacement up to the cost of the original part. We’ll also cover damage to wheelchair-accessible equipment. These include lifts, ramps, and related parts.
Aftermarket accessories that do not replace original parts are not covered.
Examples of the kinds of items that aren’t covered include:
- bike racks
- ski racks
- window tint
- third-party GPS units
You may offer aftermarket accessories to guests as Extras, but even then they won’t be covered.