Turo covers reasonable and necessary repairs of trip-related damage. We consider a reasonable repair to be the most cost-effective quality repair. Such repairs may include the use of like, kind, quality (LKQ) parts. The most common kind of LKQ part is an aftermarket part. Aftermarket parts are parts manufactured, remanufactured, distributed, sold, and installed by a company that’s not the original manufacturer. LKQ parts also include parts that are recycled, reconditioned, remanufactured, or refurbished. They also include used original equipment manufacturer (OEM) parts.
LKQ and aftermarket parts are:
- Cost effective
- Backed by a warranty offered by the manufacturer
- Certified and tested
- Come with a money-back guarantee
- Work as well as OEM parts
Aftermarket: replacement parts
Turo covers the use of OEM parts on vehicles that are 2 years old or newer and have fewer than 24,000 miles at the start of the trip. Turo authorizes the use of aftermarket replacement parts, when available, for vehicles that are more than 2 years old or have more than 24,000 miles at the start of the trip. If your vehicle has aftermarket replacement parts and they’re damaged, your protection plan will cover those parts.
A protection plan you purchase through Turo covers damage to any aftermarket accessories that replace original parts. For example, you may have replaced your wheels with aftermarket wheels. If you have an aftermarket accessory that replaces an original part, we’ll pay the cost of the repair/replacement. We’ll also cover damage to wheelchair-accessible equipment. These include lifts, ramps, and related parts. Protection plans do not cover aftermarket accessories that don’t replace original parts or are not permanently attached to the vehicle. Plans also do not cover items that are offered to guests as Extras. These include, but aren’t limited to, bike racks, ski racks, speakers, and third-party GPS/navigation units.