The guest must pay all tickets (other than photo tickets*) for events occurring during the trip. The guest is also responsible for all parking tickets/fines received up to 24 hours after the end of the trip, if the parking ticket was due to the renter’s improper parking.
The guest should notify the owner if the renter receives a ticket during their trip, and, so long as it is not a photo ticket, should pay the full cost immediately.
If a host notifies Turo of a ticket received during the rental period (or during the period 24 hours thereafter) within 90 days of the end of the trip, Turo will promptly charge the guest for the full cost of the ticket plus any related fees. Turo will not be able to reimburse hosts for tickets or tolls if they are reported to us more than 90 days after the trip has ended.
*If the ticket is for a moving violation captured by a camera, and the host receives a ticket in the mail, Turo will provide the necessary information to the host in order to allow the host to contest the violation and transfer the liability to the guest. While the processes to contest or transfer these tickets varies by jurisdiction, the host typically would complete an affidavit of non-liability in order to request it be removed from their record and transferred to the guest’s. Note: Paying a “photo ticket” will often prevent an host from being able to contest these type of tickets, so the guest must not pay these photo tickets.