This article only applies to travelers in select Canadian provinces (AB, ON and QC). Click here for insurance information on renting cars in the United States. For information on renting cars outside of the United States or select Canadian provinces (AB, ON and QC), please see the end of this article.
Turo does not require you to have your own personal insurance coverage in order to rent a car on our marketplace. If you have insurance, liability insurance offered by Turo via its partner Intact Financial Corporation will supplement your existing coverage. Alternatively, some owners on Turo have opted to decline a Turo protection package where they are able to offer commercial rental insurance directly to travelers. Travelers who rent those vehicles are subject to the owner’s commercial insurance policy instead, and waive Turo’s protection.
Where you receive a protection package via Turo in the US and select Canadian provinces, the liability policy available to you generally does NOT cover medical expenses (“PIP”, in insurance industry-speak) and “Uninsured” or “Underinsured Motorist” (“UM/UIM”) -- in most cases these coverages are rejected, or are applicable only to the minimum amount required in the state where the car is registered (in some states, that amount is zero). If you are interested in, or have questions about additional coverage, you should consult your insurance professional.
All reservations in Canada are covered by a $2M liability insurance (including accident benefits) provided by Turo’s insurance partner Intact Financial Corporation and regardless of the protection package you selected for your trip. More information on the liability and accident benefits coverage can be found here.
Furthermore, as described in this FAQ, for protection against damage to the rental vehicle you may choose between multiple coverage options. Turo offers two packages with supplemental physical damage protection, so that after your personal insurance coverage is exhausted, your out-of-pocket exposure can be limited to, depending on the option selected, either $500 or $3000. You may also choose to decline all physical damage protection, and rely solely on your own applicable personal insurance coverage.
If you decline all physical damage protection, your out-of-pocket exposure will extend to the full value of the vehicle and all related costs, as described in this FAQ. We strongly advise that you should only decline one of our protection plans if you’re confident that your personal insurance will cover you during a Turo trip; it is best to check directly with your insurance company or policy for this information prior to making your decision.
Credit card companies are highly unlikely to provide any coverage for a Turo trip, and some insurance companies may exclude coverage for carsharing.
If you are renting a vehicle outside of the United States or Alberta, Ontario, or Quebec, Canada, or a vehicle within the United States and select provinces of Canada where the owner has waived Turo’s protection and is providing their own insurance instead, their requirements for you having insurance may be different. You may be subject to their own, different insurance policies and fees. To learn more about owner-provided insurance, read through this FAQ entry. You should consult the vehicle’s listing and owner for information on insurance coverage.