Rideshare to the Turo Valet lot near SFO
The Turo Valet lot near SFO is open from 6:00 am to 10:00 pm every day. Complimentary transportation to the lot will be requested for you by Turo. After you have collected your bags, please go to the Departures Level at SFO and request your ride using the following instructions:
- Text the keyword “TURO” to (650) 900-4714
- When prompted, text your terminal number, door number, and number of guests in your party
- A Turo Valet attendant will request a rideshare vehicle, and text you the driver’s details and provide an ETA for your pickup
- If you are unable to send and receive text messages, please call the Turo Valet lot at (650) 826-9761.
Instructions to the Turo Valet lot near LAX
The Turo Valet lot near LAX is open from 6:00 AM to 10:00 PM every day.
We recently sunsetted our traditional shuttle service from LAX to the Custom Hotel and will instead reimburse you for a ride of your choice to the lot — whether that's Uber, Lyft, taxicab, or other local transportation (up to a maximum of $20). This reimbursement is only available to travelers arriving at LAX who have a confirmed Valet reservation.
Please request your ride to the Custom Hotel at 8639 Lincoln Blvd. Turo will reimburse you the full amount of your ride up to $20 as long as you provide a valid receipt.
Once you have arrived at the Custom Hotel, proceed towards the back of the property to the parking spaces labeled "Valet Only"; signs marked “Turo” will guide you upstairs to a Valet attendant.
Flying out of LAX? Complimentary transportation from the Custom Hotel will be coordinated by a Turo Valet attendant for travelers with a completed Valet reservation. Please feel free to contact the Turo Valet lot near LAX at (310) 227-6998 if you have any questions.